COVID 19 & Deliveries –
Due to the current situation Australia wide with COVID-19 Australia Post is experiencing longer delays with deliveries. They have informed us due to changes daily in postal working regulations there has been added delays with processing parcels Australia wide.
Australia Post have provided added information regarding delays, COVID-19 & how they are working to keep everyone safe whilst this is going on. Please see the link below if you would like more information.
We suggest to to keep an eye on your tracking number & please allow extra time for your parcel to arrive.
As a company we also are taking extra care packaging your items & ensuring they arrive to you safely. You can contact us at [email protected] if you require further information.
Stay safe, stay healthy from the D+C team.
Free STANDARD shipping on all Australian orders over $39
Take advantage of FREE STANDARD DELIVERY Australia-Wide on orders $39 and over. We’ll shout you the eParcel delivery via the good people at Australia Post if you spend $39 with us in one transaction. Most standard delivery customers receive their order within 3 business days, however you should allow up to 5 business days for your goods to arrive. We do recommend customers in QLD & WA allow a little extra time sometimes up to 7 business days depending on your location (orders originate in Adelaide, South Australia).
We will send you a confirmation email along with your tracking number when we ship your order. Australia Post will also send a confirmation once your order has been scanned at the post office. You can track your parcel via the following link .
For all orders under the amount of $39 we charge a flat rate of $7.50.
*Please note occasionally due to shipping restrictions we post footwear without the box. Please keep this in mind when placing your order.
Too excited to wait? EXPRESS Shipping is available on Australian orders for $15-
Express shipping is offered at a flat rate of $15 Australia Wide. This service guarantees priority fulfilment and delivery. Most express orders are delivered the following business day, however it can take 1-3 business days during peak traffic periods or if your location may be in regional areas that are quite out of the CBD. Orders must be placed before 12.30pm AEST for same day dispatch, however we will always do our best to get your parcel out as soon as possible.
Want to head in store? CLICK & COLLECT-
Click and collect in store is a free service we provide that allows you to place an order online, and then collect your purchase at one of our Denim + Cloth stores. This service offers you the convenience of shopping online, with the peace of mind that comes with shopping in store.
You can select in store pick up when on the checkout page, we do ask in the notes section whilst finalising your order you specify which store you would prefer your pick up from, if your preference isn’t Hyde Park.
As we have our stores at Hyde Park, Norwood & now Glenelg we ask to allow up to 2 business days for your order to be processed to allow us the time to ship between stores for you if need be. If the item is located at your preferred store the order will be processed and finalised straight away, with a confirmation email sent once your order is ready for pick up.
Delivery times and order delays-
Please note that:
If items are not claimed from Australia Post for any reason and are sent back to us, extra freight charges will be made for a second delivery.
Currently we offer international shipping to our good friends in New Zealand & the U.S for $25AUD or FREE when you spend over $250AUD. Please note that prices are quoted in Australian dollars and will be charged in Australian dollars. Prices do not include relevant overseas custom duties, foreign taxes or other fees that you may incur. So please check with your local customs office for further information. Denim + Cloth cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case. Approximate time for delivery for international orders is 8-10 working days.
Our international orders are shipped via Australia Post once processed you will receive a confirmation along with tracking details. You can track your parcel on the Australia Post website via this link.
*Please note: Free international shipping is NOT available for sales and promotional periods. However we are more then happy to quote shipping to your location if you wish.
Need to talk?
We’re here to help. Call us on: +61 (8) 8357 8678 between 9:00am and 5.00pm AEST. Or you can email us on [email protected]